Question 1

When does the service time start?

Accepted Answer

Service time starts from the moment the technician begins work at your location.

Question 2

What if work exceeds booked hours?

Accepted Answer

Additional time will be charged ₹12 per minute.

Question 3

Is material cost included in the service price?

Accepted Answer

No. Material or spare parts cost is not included in the service charge and must be paid separately by the customer.

Question 4

What if the technician needs to purchase materials?

Accepted Answer

If the technician goes outside to purchase materials, the travel and purchase time will be counted within the service hours.

Question 5

Is there any travel charge for material purchase?

Accepted Answer

Yes. If the technician goes to purchase materials, ₹100 travel charge per visit will be added in addition to the material cost.

Question 6

Can I purchase the materials myself?

Accepted Answer

Yes. Customers can purchase the materials themselves, but the technician waiting time will still be counted within the booked service hours.

Question 7

How can I avoid additional time charges?

Accepted Answer

Customers are advised to keep all required materials ready before the service begins to avoid extra time charges.

Basic Carpenter Hourly Service in Bangalore